Veritiq is a leading provider of Quality Management, Process Control and Human Capital Management solutions for service driven businesses especially those that are in high risk and compliance intensive industries.
The Veritiq team is comprised of industry experts in quality assurance, quality control, process management, governance, risk and compliance disciplines. The combined knowledge of our team in managing enterprise projects is encapsulated in our software solutions and professional services.
Quality and Process departments of service organizations face a myriad of challenges today, from monitoring quality of services to organizing documentation to managing compliance with multiple regulations. Many quality and process departments address each of their functions with a separate set of practices, leading to duplicated efforts and disorganized work output. This situation is compounded by a limited, fragmented use of technology to automate processes. Veritiqs software solutions help solve these issues with a single, cohesive platform that allows for organization wide control of quality and process management efforts.
- VQAudit Quality Control and Quality Assurance
- VQProcess Process Management and Optimization
- VQAnalytics Analytics Suite providing centralized Process and Quality Dashboards and Reporting
- VQDocs Centralized, version controlled repository of Policies and Procedures documents
- VQLearn Learning Content Management System (LCMS)
- VQPerformance Enterprise Performance Management system to track service levels of emplpoyees
- VQInsight Contact Center Business Intelligence
- VQComplaints Contact Center Business Intelligence
- VQInsight Contact Center Business Intelligence
- Consulting
- Software Customization
- Training & Knowledge Management
- Product Development
- Product Management & Support
- Reporting management
- Database Management
- Business network Solutions